Select Page

BUTLER ACADEMY
Aim for service excellence

Hotel and restaurant training, hospitality and service excellence in Paris

Butler Academy’s ambition is twofold: to enable companies in the hotel and catering sector to improve their performance by offering advice and training solutions, and to support staff in the sector in recognizing their skills.

Butler Academy’s mission is to support professionals in their constant quest for service quality. As such, we are committed to providing quality training.

This sought-after quality of service is developed around 4 axes:
adaptability, personalization, small training groups and trainers from the field.

Our certifications

wine-scholar-guide-cerification

Our commitment

Butler Academy welcomes, accompanies, trains or redirects people with disabilities to the right person or structure.

Our team is made up of a disability advisor to answer questions linked to the organization and adaptation of our training offer, enabling us to offer a quality welcome in line with our commitment to inclusivity.

We work with partners who are experts in the field of disability, and we automatically call on them when we encounter problems in adapting our offer.

Butler Academy is Qualiopi certified in the category: training action

Butler Academy s’adapte au maximum aux criteria financing criteria of the CHR OPCO Akto

Butler Academy is registered with France Travail and all our programs can be financed on application.

Our key figures

748

Trainees in 2022

0%

Abandon

90%

Successful completion of WSET

9822

Hours of training in 2022

03/23

Up-to-date website

Why train with Butler Academy

100-Eligible-CPF

CPF-ELIGIBLE TRAINING COURSES

  • LANGUAGES
  • CUSTOMER RELATIONSHIP
  • SERVER
  • MAÎTRE HOTEL

 

Strategic location

Butler Academy is located in the heart of Paris, between Montparnasse and the Eiffel Tower!

WSET certification

Butler Academy is a WSET® accredited certification center

Multilingual training

Training and certification available in English, French, Italian, Portuguese or Chinese

4 to 15 people max inter

Small group for individual teaching

Our training programs are scalable, adaptable and tailor-made following a telephone audit.

Assistance in finding funding and creating a sponsorship file

Training delivered by experts.

If BUTLER ACADEMY is different from other training centers, it’s thanks to the men and women who make it up.

Coming from the hotel and catering sector, they are all recognized professionals, with a high degree of expertise, field experience and a keen sense of pedagogy. This enables them to adapt to the economic, social and cultural context of each establishment and trainee.

QUALITY

BUTLER ACADEMY is certified Qualiopi in the “training action” category .

The overall satisfaction of our trainees is of paramount importance, which is why we pay close attention to feedback from each individual, always with a view to improvement and quality control.

 

TRAINERS are supported and monitored throughout the year by our training manager on themes linked to their training activity: New animation techniques / Adaptation to different audiences and sectors of activity / Support for PSH / Compliance with quality and standards Qualiopi.

 

THE TEAM is trained throughout the year and keeps a constant watch on the hospitality sector and new developments in professional training.

 

THE TEACHING TEAM

The trainers

Thomas G.: Kitchen trainer

A graduate of the renowned Lycée hôtelier de La Rochelle, Thomas is a recognized expert in the international wedding industry, and has extensive experience as executive chef for a luxury caterer in Sydney. He teaches the Traiteur Organisateur de réception, Chef à domicile, Création et décoration de Buffet and La carte du restaurant courses.

Aurélie R. : Management Trainer

A certified trainer, Aurélie acquired her business expertise over 15 years as a Point of Sale Manager in the high-end/luxury retail sector. Team development has always been at the heart of her actions, and she is responsible for our management training courses.

Alexis D. : Sommelier and Water Knowledge Trainer

Alexis is France’s1st qualified Water Sommelier. He brilliantly leads the “Understanding and Discovering the World’s Waters” course, exclusive to Butler Academy.

Annabelle M. : Oenology and WSET trainer

Dualist from the Institut des Sciences de la Vigne et du Vin in Bordeaux and WSET Level 4 graduate, she has been working as a winemaker, wine journalist, caviste, sommelier and wine and spirits trainer in France and Australia for the past 6 years.

Frédéric V.Oenology and WSET trainer

Currently studying for an MBA at ESCP Paris.
He is an entrepreneur, founder of a wine import company, author of ” Le vin pour ceux qui n’y connaissent rien ” a columnist for the specialized press, and a member of wine-tasting committees.
He teaches wine and spirits for the WSET with energy and conviviality.

Carlos R. : Butler trainer

Catering and hospitality professional, trained in various prestigious establishments and homes.
in Switzerland and the Netherlands.

Carlos passes on his know-how, his savoir-être and his smile.

Her motto: “Pay attention to detail to deliver an exceptional customer experience!”

Franck B. : Majordome trainer

For over 15 years, he has worked in private homes in France and abroad as a butler/private secretary. Franck is in charge of Majordome training and passionately passes on the keys to his profession.
Her motto: “If you want to do things well, do them with passion!”

Barnabé N. : WSET Saké trainer

Passionate about Japanese culture, this former restaurateur now devotes his time to promoting and distributing sake in Europe. He is the first French trainer to achieve WSET 3 certification in sake.

Céline S.:Hospitality trainer

She has held numerous positions as general manager and concierge in Michelin-starred restaurants in France and abroad. Céline masters the subject of the Gouvernante profession and ensures that it is passed on to students and employees alike.

Claudine Z. : Linen management trainer

Having worked as a dry-cleaning manager for 40 years, Claudine is a retired nugget, brimming with energy and knowledge we can’t live without. She passes on her unique know-how in the art of linen management and care.

Alain E. : Oenology and WSET trainer

After a few years working for major companies around the world, Alain is now devoting himself to his passions: wine, cooking, hospitality and education. Diplômé du WSET en vin et spiritueux il forme nos apprenants sur ces programmes et les accords mets et vins.

Victor C. : Oenology and WSET trainer

Multilingual wine and spirits industry specialist with global culture and experience in luxury beverage sales and marketing Victor delivers WSET wine programs.

Hiltraut S. : WSET trainer

Certified spirit educator in 2021, she is a gentle and patient guide to the WSET spirits programs. She has worked as a guide in the great Cognac houses for many years, and has been a connoisseur of West Indian rum since 2022.

Tony Y. : WSET Trainer

With numerous certifications under his belt, Tony is recognized and certified in the fields of wine, spirits, beer and sake.
He teaches WSET levels in wine and spirits with energy and conviviality.

The referents

Sarah Z. : Associate Director & Disability Advisor

Tel : 01 88 61 78 95

Mail: accueilPSH@butler-academy.com

contact@butler-academy.com

Sarah welcomes and supports all disabled people and is in charge of the company’s development.

For any request to adapt our training offer, she will be at the heart of the organization and the link with our partners and referents dealing with the subject of disability.

Samuel G. : President

Tel: 01 88 61 78 90

Mail: commercial@butler-academy.com

Samuel answers all questions relating to company organization, accounting and suppliers.

Aurélie R. : Training Manager

Tel : 01 88 61 78 95

Mail: qualite@butler-academy.com

Aurélie is the training consultant for trainees, managers, companies and trainers.

She listens to everyone’s feedback and problems, and makes every effort to propose appropriate content.

CARE AND FINANCING

France Travail

If existing funding schemes (from local authorities, the “organismes paritaires collecteurs agréés” -OPCA, etc.) are unable to cover all or part of the cost of your training project, contact your France Travail advisor to find out whether you can benefit from a Aide individuelle à la formation (AIF) which will help finance your training costs.

Our CPF-eligible training courses

Contact us for assistance in applying for funding for your project.

 

OPCO

Every company has a training or skills development plan.

Make a request to your personnel manager, who will guide you through the process.

SERVICES +

face-to-face OR REMOTE

OFFERED :
Coffee – Tea – Waters – SURPRISE

Group
(15 trainees MAX.)

OUR FLAGSHIP COURSES

WSET training

Diploma courses in wine: WSET® Awards accredited, WSET levels 1, 2 and 3

MAJORDOME training courses

Acquire the skills needed to work as a butler in private estates, hotels and businesses.

Catering training

Acquire the skills needed to become a caterer and reception organizer

THEY TRUST US

Four-Seasons-Hotels-and-Resorts-Logo-Square
potel-chabot
hotel-de-crillon-paris
Marriott

CONTACT US







    BUTLER ACADEMY - HOTEL TRAINING

    Our headquarters
    28 rue de Chambéry 75015 Paris

    General contact
    Email: contact@butler-academy.com
    Telephone: 01 80 91 61 82
    Fax: 01 80 91 60 75

    WEBSITE UPDATE – March 2023

    Butler Academy

    Certifié QUALIOPI depuis Juillet 2021

    L’excellence du service au cœur de nos actions, n’hésitez pas à nous décrire vos objectifs et nous vous accompagnerons dans la création d’un projet sur mesure.

    Contactez-nous pour en savoir plus et mettre en place des projets