The job of Maître d’ in the event industry
The maître d’hôtel for special events takes part in professional receptions: conferences, trade shows, product launches… More than just a waiter, he organizes and supervises service and coordinates staff. A true one-man band, he ensures quality of service and customer satisfaction.
TRAINING OBJECTIVE
Apply the role and functions of a maître d’ in event management
5 days – 35 hours
Duration adapted to your needs.
contact us to set up this training course
10 trainees max. to promote active learning
Location:
Paris-France-Etranger
Calendar
“Contact us”
This training course is available for individuals or groups, at your premises or ours.
Please contact us to organize a session or obtain a quote.
Contents
module 1 . understand the different events and their characteristics
- Private: weddings, christenings, birthdays, private parties…
- General public: cultural or sporting events…
- Professionals: congresses, conferences, product launches…
module 2 . prepare the set-up, protocol and organization of the service
- Define and coordinate the organization of the service.
- Manage teams of varying size and composition
- Set up and organize the reception area and services on site
- Distribute activities and instructions among teams and ensure smooth running of service
- Set up tables, buffets and showcase gourmet products at the reception venue.
- Inventory and flow management, transporting and unloading products in compliance with hygiene rules in force
module 3. serving guests
- Advise guests on their choice of dishes according to their tastes, and serve them.
- Adapt to the diversity of customers and guests, and the multitude of events.
- Advise customers on the choice of wine to match their meal.
- Serve food and wine.
module 4. Restoring the premises
- After the service, the room is tidied up.
- Cleaning the premises.
module 5. develop your "Savoir-être
- Providing every customer with attentive service and creating a special relationship.
- Know-how” is essential to “know-how”.
- The spirit of service.
- Presentation and behavior.
details
- Face-to-face
- Distance learning available (on request)
- Registration 1 week in advance
Target audience and prerequisites
- Server
- Event management employee
- Maître d’hôtel
Minimum 1 year experience + CV (interview if required)
Teaching methods
Customized training.
Active and participative teaching methods with course application:
- Setting the scene
- Indoor quiz
- Case studies
- Training support documents projected in the classroom
- Access to a digital space dedicated to training
Certification validation
- Assessment of skills by MCQ
- How to obtain the “Butler Academy” internal certificate: 70% of answers must be correct to validate the certificate.
- At the end of the training, a certificate will be given to the beneficiaries specifying the nature, knowledge and duration of the training.
Our key figures
Trainees in 2022
Abandon
Successful completion of WSET
Hours of training in 2022
Up-to-date website
The trainers
Sarah Z. : Handicap Referent
Tel: 07 68 44 27 23 / 01 88 61 78 95
Mail: accueilPSH@butler-academy.com
Sarah welcomes and accompanies all people with disabilities.
For any request to adapt our training offer, she will be at the heart of the organization and the link with our partners and referents dealing with the subject of disability.
Samuel G. : President
Tel: 01 88 61 78 90
Mail: commercial@butler-academy.com
Samuel answers all questions relating to company organization, accounting and suppliers.
Aurélie R. : Training Manager
Tel : 01 88 61 78 95
Mail: contact@butler-academy.com
Aurélie and the training referent for trainees, manages, companies and trainers.
She listens to everyone’s feedback and problems, and makes every effort to propose appropriate content.
CONTACT US
BUTLER ACADEMY - HOTEL TRAINING
7-9 rue Paul Barruel 75015 PARIS
General contact
Email: contact@butler-academy.com
Telephone: 01 80 91 61 82
Fax: 01 80 91 60 75