TRAINING OBJECTIVE
Master the main rules and customs of protocol, as well as practices and duties relating to visits and receptions
1 day – 7 hours
Duration adapted to your needs.
contact us to set up this training course
10 trainees max. to promote active learning
Location:
Paris-France-Etranger
Calendar
“Contact us “
This training is offered on an individual or group basis, at your premises or ours.
Please contact us to arrange a session or obtain a quote
Contents
module 1. Master the main rules and customs of protocol, as well as practices and duties relating to visits and receptions
- Protocol history and development
- Rules for a successful reception
- Pay attention to reception organization points
- Personalities: state personalities – nobility – military ranks – ecclesiastical hierarchy
- Multicultural hospitality: Getting to know international customers better
- Labels, precedence, appellations
- Awards and distinctions
- Invitations, correspondence, reception, seating plans
details
- Face-to-face
- Distance learning available (on request)
- Registration 1 week in advance
Target audience and prerequisites
Hotel, restaurant and events personnel.
- General public
NO PREREQUISITES
Teaching methods
Individualized training.
Active and participative teaching methods with course application:
- Setting the scene
- Indoor quiz
- Case studies
- Training support documents projected in the classroom
- Access to a digital space dedicated to training
Certification validation
- Assessment of skills by MCQ
- How to obtain the “Butler Academy” internal certificate: 70% of answers must be correct to validate the certificate.
- At the end of the training, a certificate will be given to the beneficiaries specifying the nature, skills acquired and duration of the training.
Our key figures
Trainees in 2022
Abandon
Successful completion of WSET
Hours of training in 2022
Up-to-date website
The trainers
Sarah Z. : Handicap Referent
Tel: 07 68 44 27 23 / 01 88 61 78 95
Mail: accueilPSH@butler-academy.com
Sarah welcomes and accompanies all people with disabilities.
For any request to adapt our training offer, she will be at the heart of the organization and the link with our partners and referents dealing with the subject of disability.
Samuel G. : President
Tel: 01 88 61 78 90
Mail: commercial@butler-academy.com
Samuel answers all questions relating to company organization, accounting and suppliers.
Aurélie R. : Training Manager
Tel : 01 88 61 78 95
Mail: contact@butler-academy.com
Aurélie and the training referent for trainees, manages, companies and trainers.
She listens to everyone’s feedback and problems, and makes every effort to propose appropriate content.
CONTACT US
BUTLER ACADEMY - HOTEL TRAINING
7-9 rue Paul Barruel 75015 PARIS
General contact
Email: contact@butler-academy.com
Telephone: 01 80 91 61 82
Fax: 01 80 91 60 75