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ENGLISH IN
HOTEL AND CATERING

TRAINING OBJECTIVE

Acquire the essential vocabulary needed to welcome English customers.

Duration according to objective (customized program and schedule)

Contact us for assistance in applying for funding for your project.

Training at your facility or at our Paris office

Individuals or groups of 4 to 10 participants

Calendar

“No upcoming sessions
This training is available on an individual or group basis, at your premises or ours.
Please contact us to arrange a session or obtain a quote
.

Contents

PROGRAM description

Today, we are evolving in a highly international context where mastery of the English language has become undeniable. The hotel and restaurant sector has an international clientele that it must satisfy and retain.

In addition to our catalog courses, BUTLER ACADEMY offers customized training courses tailored to your level. This program and its duration may change according to your needs.

module 1. develop your general communication skills in English

  • The basic rules of spoken English.
  • Introduce yourself and listen to the customer’s needs.

module 2. mastering welcome and support

  • Present the establishment’s services and rates to customers.
  • Inform customers about the operation and schedules of the establishment’s services.
  • Present the restaurant, menus and prices

module 3. acquire the basics of English for the hospitality industry

  • Fresh produce vocabulary and ingredients.
  • Table vocabulary.
  • Know how to present the menu, the quality and origin of products and wines.
  • Explain the composition of dishes and their preparation methods.
  • Wine English
  • Hotel vocabulary.
  • The different hotel professions

details

Face-to-face

  • Distance learning available (on request)
  • Registration 1 week in advance
  • Oral/written placement test

Target audience and prerequisites

Hotel, restaurant and events personnel.

  • General public

NO PREREQUISITES

 

 

Teaching methods

Individualized training.

Active and participative teaching methods with course application:

  • Setting the scene
  • Indoor quiz
  • Case studies
  • Training support documents projected in the classroom
  • Access to a digital space dedicated to training

Certification validation

  • Assessment of skills by MCQ
  • How to obtain the “Butler Academy” internal certificate: 70% of answers must be correct to validate the certificate.
  • At the end of the training, a certificate will be given to the beneficiaries specifying the nature, skills acquired and duration of the training.
  • Possibility of certifying your skills with TOEIC certification

Our key figures

748

Trainees in 2022

0%

Abandon

90%

Successful completion of WSET

9822

Hours of training in 2022

03/23

Up-to-date website

The trainers

Sarah Z. : Handicap Referent

Tel: 07 68 44 27 23 / 01 88 61 78 95

Mail: accueilPSH@butler-academy.com

Sarah welcomes and accompanies all people with disabilities.

For any request to adapt our training offer, she will be at the heart of the organization and the link with our partners and referents dealing with the subject of disability.

Samuel G. : President

Tel: 01 88 61 78 90

Mail: commercial@butler-academy.com

Samuel answers all questions relating to company organization, accounting and suppliers.

Aurélie R. : Training Manager

Tel : 01 88 61 78 95

Mail: contact@butler-academy.com

Aurélie and the training referent for trainees, manages, companies and trainers.

She listens to everyone’s feedback and problems, and makes every effort to propose appropriate content.

CONTACT US







    BUTLER ACADEMY - HOTEL TRAINING

    Our headquarters
    28 rue de Chambéry 75015 Paris

    Contact education department
    Email: contact@butler-academy.com
    Phone: 01 80 91 61 82
    Fax: 01 80 91 60 75

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