Hotel and restaurant training, hospitality and service excellence in Paris
Butler Academy’s ambition is twofold: to enable companies in the hotel and catering sector to improve their performance by offering advice and training solutions, and to support staff in the sector in recognizing their skills.
Butler Academy’s mission is to support professionals in their constant quest for service quality. As such, we are committed to providing quality training.
This sought-after quality of service is developed around 4 axes:
adaptability, personalization, small training groups and trainers from the field.
Our commitment
Butler Academy welcomes, accompanies, trains or redirects people with disabilities to the right person or structure.
Our team is made up of a disability advisor to answer questions linked to the organization and adaptation of our training offer, enabling us to offer a quality welcome in line with our commitment to inclusivity.
We work with partners who are experts in the field of disability, and we automatically call on them when we encounter problems in adapting our offer.
Butler Academy is Qualiopi certified in the category: training action
Butler Academy s’adapte au maximum aux criteria financing criteria of the CHR OPCO Akto
Butler Academy is registered with France Travail and all our programs can be financed on application.
Our key figures
Trainees in 2022
Abandon
Successful completion of WSET
Hours of training in 2022
Up-to-date website
Why train with Butler Academy
CPF-ELIGIBLE TRAINING COURSES
- LANGUAGES
- CUSTOMER RELATIONSHIP
- SERVER
- MAÎTRE HOTEL
Strategic location
Butler Academy is located in the heart of Paris, between Montparnasse and the Eiffel Tower!
WSET certification
Butler Academy is a WSET® accredited certification center
Multilingual training
Training and certification available in English, French, Italian, Portuguese or Chinese
4 to 15 people max inter
Our training programs are scalable, adaptable and tailor-made following a telephone audit.
Training delivered by experts.
If BUTLER ACADEMY is different from other training centers, it’s thanks to the men and women who make it up.
Coming from the hotel and catering sector, they are all recognized professionals, with a high degree of expertise, field experience and a keen sense of pedagogy. This enables them to adapt to the economic, social and cultural context of each establishment and trainee.
QUALITY
BUTLER ACADEMY is certified Qualiopi in the “training action” category .
The overall satisfaction of our trainees is of paramount importance, which is why we pay close attention to feedback from each individual, always with a view to improvement and quality control.
TRAINERS are supported and monitored throughout the year by our training manager on themes linked to their training activity: New animation techniques / Adaptation to different audiences and sectors of activity / Support for PSH / Compliance with quality and standards Qualiopi.
THE TEAM is trained throughout the year and keeps a constant watch on the hospitality sector and new developments in professional training.
THE TEACHING TEAM
The trainers
Thomas G.: Kitchen trainer
A graduate of the renowned Lycée hôtelier de La Rochelle, Thomas is a recognized expert in the international wedding industry, and has extensive experience as executive chef for a luxury caterer in Sydney. He teaches the Traiteur Organisateur de réception, Chef à domicile, Création et décoration de Buffet and La carte du restaurant courses.
Aurélie R. : Management Trainer
A certified trainer, Aurélie acquired her business expertise over 15 years as a Point of Sale Manager in the high-end/luxury retail sector. Team development has always been at the heart of her actions, and she is responsible for our management training courses.
Alexis D. : Sommelier and Water Knowledge Trainer
Alexis is France’s1st qualified Water Sommelier. He brilliantly leads the “Understanding and Discovering the World’s Waters” course, exclusive to Butler Academy.
Annabelle M. : Oenology and WSET trainer
Dualist from the Institut des Sciences de la Vigne et du Vin in Bordeaux and WSET Level 4 graduate, she has been working as a winemaker, wine journalist, caviste, sommelier and wine and spirits trainer in France and Australia for the past 6 years.
Frédéric V.Oenology and WSET trainer
Currently studying for an MBA at ESCP Paris.
He is an entrepreneur, founder of a wine import company, author of ” Le vin pour ceux qui n’y connaissent rien ” a columnist for the specialized press, and a member of wine-tasting committees.
He teaches wine and spirits for the WSET with energy and conviviality.
Carlos R. : Butler trainer
Catering and hospitality professional, trained in various prestigious establishments and homes.
in Switzerland and the Netherlands.
Carlos passes on his know-how, his savoir-être and his smile.
Her motto: “Pay attention to detail to deliver an exceptional customer experience!”
Franck B. : Majordome trainer
For over 15 years, he has worked in private homes in France and abroad as a butler/private secretary. Franck is in charge of Majordome training and passionately passes on the keys to his profession.
Her motto: “If you want to do things well, do them with passion!”
Barnabé N. : WSET Saké trainer
Passionate about Japanese culture, this former restaurateur now devotes his time to promoting and distributing sake in Europe. He is the first French trainer to achieve WSET 3 certification in sake.
Céline S.:Hospitality trainer
She has held numerous positions as general manager and concierge in Michelin-starred restaurants in France and abroad. Céline masters the subject of the Gouvernante profession and ensures that it is passed on to students and employees alike.
Claudine Z. : Linen management trainer
Having worked as a dry-cleaning manager for 40 years, Claudine is a retired nugget, brimming with energy and knowledge we can’t live without. She passes on her unique know-how in the art of linen management and care.
Alain E. : Oenology and WSET trainer
After a few years working for major companies around the world, Alain is now devoting himself to his passions: wine, cooking, hospitality and education. Diplômé du WSET en vin et spiritueux il forme nos apprenants sur ces programmes et les accords mets et vins.
Victor C. : Oenology and WSET trainer
Multilingual wine and spirits industry specialist with global culture and experience in luxury beverage sales and marketing Victor delivers WSET wine programs.
Hiltraut S. : WSET trainer
Certified spirit educator in 2021, she is a gentle and patient guide to the WSET spirits programs. She has worked as a guide in the great Cognac houses for many years, and has been a connoisseur of West Indian rum since 2022.
Tony Y. : WSET Trainer
With numerous certifications under his belt, Tony is recognized and certified in the fields of wine, spirits, beer and sake.
He teaches WSET levels in wine and spirits with energy and conviviality.
The referents
Sarah Z. : Associate Director & Disability Advisor
Tel : 01 88 61 78 95
Mail: accueilPSH@butler-academy.com
Sarah welcomes and supports all disabled people and is in charge of the company’s development.
For any request to adapt our training offer, she will be at the heart of the organization and the link with our partners and referents dealing with the subject of disability.
Samuel G. : President
Tel: 01 88 61 78 90
Mail: commercial@butler-academy.com
Samuel answers all questions relating to company organization, accounting and suppliers.
Aurélie R. : Training Manager
Tel : 01 88 61 78 95
Mail: qualite@butler-academy.com
Aurélie is the training consultant for trainees, managers, companies and trainers.
She listens to everyone’s feedback and problems, and makes every effort to propose appropriate content.
CARE AND FINANCING
France Travail
If existing funding schemes (from local authorities, the “organismes paritaires collecteurs agréés” -OPCA, etc.) are unable to cover all or part of the cost of your training project, contact your France Travail advisor to find out whether you can benefit from a Aide individuelle à la formation (AIF) which will help finance your training costs.
Our CPF-eligible training courses
Contact us for assistance in applying for funding for your project.
OPCO
Make a request to your personnel manager, who will guide you through the process.
SERVICES +
face-to-face OR REMOTE
OFFERED :
Coffee – Tea – Waters – SURPRISE
Group
(15 trainees MAX.)
OUR FLAGSHIP COURSES
WSET training
MAJORDOME training courses
Catering training
THEY TRUST US
CONTACT US
BUTLER ACADEMY - HOTEL TRAINING
Our headquarters
28 rue de Chambéry 75015 Paris
General contact
Email: contact@butler-academy.com
Telephone: 01 80 91 61 82
Fax: 01 80 91 60 75