{"id":7949,"date":"2019-02-28T11:27:58","date_gmt":"2019-02-28T10:27:58","guid":{"rendered":"https:\/\/butler-academy.com\/our-training-courses\/service-excellence\/top-of-the-range-service\/"},"modified":"2024-05-22T21:01:36","modified_gmt":"2024-05-22T19:01:36","slug":"top-of-the-range-service","status":"publish","type":"page","link":"https:\/\/butler-academy.com\/en\/our-training-courses\/service-excellence\/top-of-the-range-service\/","title":{"rendered":"Top-of-the-range service"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_slider _builder_version=&#8221;4.16&#8243; header_font=&#8221;||||||||&#8221; body_font=&#8221;||||||||&#8221; custom_padding=&#8221;16%||15%|&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_slide use_bg_overlay=&#8221;on&#8221; use_text_overlay=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h1&#8243; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;44px&#8221; body_font=&#8221;Playfair Display||||||||&#8221; body_text_color=&#8221;#ffffff&#8221; body_font_size=&#8221;40px&#8221; body_line_height=&#8221;1.2em&#8221; background_color=&#8221;rgba(255,255,255,0.39)&#8221; background_image=&#8221;https:\/\/s3.eu-west-3.amazonaws.com\/butler-academy.com\/wp-content\/uploads\/2019\/06\/26155450\/le-service-haut-de-gamme-bandeau.jpg&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;13%||13%|&#8221; global_colors_info=&#8221;{}&#8221; sticky_transition=&#8221;on&#8221;]THE SERVICE<br \/>\nTOP OF THE RANGE<br \/>\n[\/et_pb_slide][\/et_pb_fullwidth_slider][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.9.4&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;100%&#8221; custom_padding=&#8221;0px|15px|0px|15px|false|true&#8221; global_module=&#8221;4685&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; custom_padding=&#8221;||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Training objective&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h1&#8243; header_font=&#8221;||||||||&#8221; header_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_divider color=&#8221;#000000&#8243; divider_style=&#8221;dashed&#8221; divider_position=&#8221;center&#8221; divider_weight=&#8221;1px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;88%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; text_font=&#8221;||||||||&#8221; text_orientation=&#8221;justified&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\">Understand the specific needs of high-end customers, so as to provide them with the best possible service, total satisfaction and loyalty.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f0f0f0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row column_structure=&#8221;1_4,1_4,1_4,1_4&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb image=&#8221;https:\/\/s3.eu-west-3.amazonaws.com\/butler-academy.com\/wp-content\/uploads\/2019\/04\/26155613\/tarif-2935350_960_7202.png&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;Amiko|700||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;16px&#8221; body_font=&#8221;Playfair Display||||||||&#8221; body_text_align=&#8221;center&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;24px&#8221; child_filter_saturate=&#8221;0%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>800\u20ac INCL. VAT<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb image=&#8221;https:\/\/s3.eu-west-3.amazonaws.com\/butler-academy.com\/wp-content\/uploads\/2019\/03\/26155633\/hour.png&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;Amiko|700||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;16px&#8221; body_font=&#8221;||||||||&#8221; body_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]2 Days &#8211; 14 hours<br \/>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb image=&#8221;https:\/\/s3.eu-west-3.amazonaws.com\/butler-academy.com\/wp-content\/uploads\/2019\/03\/26155632\/pin.png&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;Amiko|700||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;16px&#8221; body_font=&#8221;||||||||&#8221; body_text_align=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;]Paris<br \/>\nAt your facility anywhere in France<br \/>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb image=&#8221;https:\/\/s3.eu-west-3.amazonaws.com\/butler-academy.com\/wp-content\/uploads\/2019\/02\/26155639\/group-2935521_1280.png&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;Amiko|700||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;16px&#8221; body_font=&#8221;||||||||&#8221; body_text_align=&#8221;center&#8221; child_filter_saturate=&#8221;0%&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Our training courses are designed for a maximum of <strong>12<\/strong> participants.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Calendar&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h2&#8243; header_font=&#8221;|||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_divider color=&#8221;#000000&#8243; divider_style=&#8221;dashed&#8221; divider_position=&#8221;center&#8221; divider_weight=&#8221;1px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;88%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][et_pb_code _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][fat_event id=&#8221;414&#8243;][\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f0f0f0&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Contents&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h2&#8243; header_font=&#8221;|||on|||||&#8221; header_text_align=&#8221;center&#8221; header_font_size=&#8221;30px&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_blurb][et_pb_divider color=&#8221;#000000&#8243; divider_style=&#8221;dashed&#8221; divider_position=&#8221;center&#8221; divider_weight=&#8221;1px&#8221; _builder_version=&#8221;4.16&#8243; max_width=&#8221;88%&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;module 1. knowing high-end and luxury customers&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;|||on|||||&#8221; header_text_color=&#8221;#ff0000&#8243; custom_css_main_element=&#8221;background:#fff;||padding:20px;||border-radius:10px;||border:1px solid #aaa;||min-height:100%;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Typologies of high-end and luxury customers.<\/li>\n<li>The different upscale and luxury establishments, their classifications and labels.<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;module 2. master the expectations of high-end and luxury customers&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;|||on|||||&#8221; header_text_color=&#8221;#ff0000&#8243; custom_css_main_element=&#8221;background:#fff;||padding:20px;||border-radius:10px;||border:1px solid #aaa;||min-height:100%;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Customization.<\/li>\n<li>Exclusivity.<\/li>\n<li>Intimacy.<\/li>\n<li>The unpublished.<\/li>\n<li>Authenticity.<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;module 3. master the particularities of welcoming and serving high-end and luxury customers&#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;|||on|||||&#8221; header_text_color=&#8221;#ff0000&#8243; custom_css_main_element=&#8221;background:#fff;||padding:20px;||border-radius:10px;||border:1px solid #aaa;||min-height:100%;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>Basic rules of hospitality and service.<\/li>\n<li>Anticipating needs.<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;module 4. develop your interpersonal and life skills &#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;|||on|||||&#8221; header_text_color=&#8221;#ff0000&#8243; custom_css_main_element=&#8221;background:#fff;||padding:20px;||border-radius:10px;||border:1px solid #aaa;||min-height:100%;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<ul>\n<li>The gestural, the verbal.<\/li>\n<li>Hotel behavior and dress code.<\/li>\n<li>The image, the brand of the establishment.<\/li>\n<\/ul>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;19px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;|||on|||||&#8221; header_text_color=&#8221;#ff0000&#8243; custom_css_main_element=&#8221;background:#fff;||padding:20px;||border-radius:10px;||border:1px solid #aaa;||min-height:100%;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 class=\"et_pb_module_header\"><span>details<\/span><\/h3>\n<div class=\"et_pb_blurb_description\">\n<ul>\n<li>Face-to-face<\/li>\n<li>Distance learning available (on request)<\/li>\n<li>Registration 1 week in advance<\/li>\n<\/ul>\n<\/div>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;Target audience and prerequisites &#8221; content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;|||on|||||&#8221; header_text_color=&#8221;#ff0000&#8243; custom_css_main_element=&#8221;background:#fff;||padding:20px;||border-radius:10px;||border:1px solid #aaa;||min-height:100%;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p> Hotel, restaurant and events personnel.<\/p>\n<ul>\n<li>General public<\/li>\n<\/ul>\n<p><strong>NO PREREQUISITES<\/strong><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;19px|||||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;|||on|||||&#8221; header_text_color=&#8221;#ff0000&#8243; custom_css_main_element=&#8221;background:#fff;||padding:20px;||border-radius:10px;||border:1px solid #aaa;||min-height:100%;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 class=\"et_pb_module_header\"><span> <\/span><span>Teaching methods<\/span><\/h3>\n<div class=\"et_pb_blurb_content\">\n<div class=\"et_pb_blurb_container\">\n<div class=\"et_pb_blurb_description\">\n<p>Individualized training.<\/p>\n<p>Active and participative teaching methods with course application:<\/p>\n<ul>\n<li>Setting the scene<\/li>\n<li>Indoor quiz<\/li>\n<li>Case studies<\/li>\n<li>Training support documents projected in the classroom<\/li>\n<li>Access to a digital space dedicated to training<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb content_max_width=&#8221;100%&#8221; _builder_version=&#8221;4.16&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;|||on|||||&#8221; header_text_color=&#8221;#ff0000&#8243; custom_css_main_element=&#8221;background:#fff;||padding:20px;||border-radius:10px;||border:1px solid #aaa;||min-height:100%;&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 class=\"et_pb_module_header\"><span>Certification validation<\/span><\/h3>\n<div class=\"et_pb_blurb_description\">\n<ul>\n<li>Assessment of skills by MCQ <\/li>\n<li>How to obtain the &#8220;Butler Academy&#8221; internal certificate: 70% of answers must be correct to validate the certificate.<\/li>\n<li>At the end of the training, a certificate will be given to the beneficiaries specifying the nature, skills acquired and duration of the training.<\/li>\n<\/ul>\n<\/div>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#f5f5f5&#8243; min_height=&#8221;412.3px&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;82px||10px||false|false&#8221; global_module=&#8221;4029&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; 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rx=\"60\" cy=\"62.5\" cx=\"62.5\" stroke-width=\"4\"><\/ellipse><!-- [et_pb_line_break_holder] -->      <image class=\"line\" x=\"33\" fill=\"#ec7375\" y=\"30\" height=\"60\" width=\"60\" xlink:href=\"https:\/\/s3.eu-west-3.amazonaws.com\/butler-academy.com\/wp-content\/uploads\/2021\/03\/26155309\/stars.svg\"><\/image><!-- [et_pb_line_break_holder] -->    <\/g><!-- [et_pb_line_break_holder] -->  <\/svg><!-- [et_pb_line_break_holder] -->  <\/p>\n<h3>Customer reviews<\/h3>\n<p><!-- [et_pb_line_break_holder] -->  <\/a><!-- [et_pb_line_break_holder] --><\/div>\n<p>[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"svg-container\"><!-- [et_pb_line_break_holder] -->  <svg 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[et_pb_line_break_holder] -->  <\/p>\n<h3>Hours of training in <!-- [et_pb_line_break_holder] -->2022<\/h3>\n<p><!-- [et_pb_line_break_holder] --><\/div>\n<p><!-- [et_pb_line_break_holder] -->[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;1_6&#8243; _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_code _builder_version=&#8221;4.20.4&#8243; _module_preset=&#8221;default&#8221; text_orientation=&#8221;center&#8221; width=&#8221;83.1%&#8221; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"svg-container\"><!-- [et_pb_line_break_holder] -->  <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"circle\"><!-- [et_pb_line_break_holder] -->    <g><!-- [et_pb_line_break_holder] -->      <ellipse class=\"background\" ry=\"60\" rx=\"60\" cy=\"62.5\" cx=\"62.5\" stroke-width=\"2\"><\/ellipse><!-- [et_pb_line_break_holder] --> 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[et_pb_line_break_holder] -->  transform: rotate(-270deg);<!-- [et_pb_line_break_holder] -->  transition: all 800ms ease;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->.circle .line {<!-- [et_pb_line_break_holder] -->  stroke-width: 2;<!-- [et_pb_line_break_holder] -->  fill: #000;<!-- [et_pb_line_break_holder] -->  transform-origin: 50% 50%;<!-- [et_pb_line_break_holder] -->  transition: all 500ms ease;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->.circle:hover {<!-- [et_pb_line_break_holder] -->  cursor: pointer;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->.circle:hover .background {<!-- [et_pb_line_break_holder] -->  stroke: transparent;<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->.circle:hover .foreground {<!-- [et_pb_line_break_holder] -->  stroke-dashoffset: 0;<!-- [et_pb_line_break_holder] -->  transform: rotate(-90deg);<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] -->.circle:hover .line {<!-- [et_pb_line_break_holder] -->  fill: #000;<!-- [et_pb_line_break_holder] -->  transform: rotate(0deg);<!-- [et_pb_line_break_holder] -->}<!-- [et_pb_line_break_holder] --><\/style>\n<p>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.0&#8243; _module_preset=&#8221;default&#8221; global_module=&#8221;4697&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div class=\"et_pb_module et_pb_blurb et_pb_blurb_19 et_pb_text_align_left et_pb_blurb_position_top et_pb_bg_layout_light\">\n<div class=\"et_pb_blurb_content\">\n<div class=\"et_pb_blurb_container\">\n<h2 class=\"et_pb_module_header et-fb-editable-element et-fb-editable-element et-fb-editable-element__editing\" data-shortcode-id=\"5.9.0.0-1706020158732\" data-quickaccess-id=\"header\" contenteditable=\"true\" style=\"text-align: center;\">The trainers<\/h2>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; make_equal=&#8221;on&#8221; module_class=&#8221;nos-formateurs&#8221; _builder_version=&#8221;4.16&#8243; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f9f9f9&#8243; custom_padding=&#8221;|||&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#ccc&#8221; border_style_bottom=&#8221;dashed&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_testimonial portrait_url=&#8221;https:\/\/s3.eu-west-3.amazonaws.com\/butler-academy.com\/wp-content\/uploads\/2021\/06\/26155257\/SARAH-N.B-CARRE-scaled.jpg&#8221; quote_icon=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f9f9f9&#8243; child_filter_saturate=&#8221;0%&#8221; border_color_bottom=&#8221;#cccccc&#8221; border_style_bottom=&#8221;dashed&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p> <strong><span style=\"color: #000000;\"> Sarah Z. : <\/span><\/strong><strong><span style=\"color: #000000;\"><\/span><\/strong><em><span style=\"color: #000000;\">Handicap Referent<\/span><\/em> <\/p>\n<p><em><span style=\"color: #000000;\">Tel: 07 68 44 27 23 \/ 01 88 61 78 95<br \/><\/span><\/em><\/p>\n<p><em><span style=\"color: #000000;\">Mail: accueilPSH@butler-academy.com<\/span><\/em><\/p>\n<p>Sarah welcomes and accompanies all people with disabilities.<\/p>\n<p>For any request to adapt our training offer, she will be at the heart of the organization and the link with our partners and referents dealing with the subject of disability.<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f9f9f9&#8243; custom_padding=&#8221;|||&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#ccc&#8221; border_style_bottom=&#8221;dashed&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_testimonial portrait_url=&#8221;https:\/\/s3.eu-west-3.amazonaws.com\/butler-academy.com\/wp-content\/uploads\/2021\/06\/26155300\/SAMUEL-N.B-CARRE.jpg&#8221; quote_icon=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f9f9f9&#8243; child_filter_saturate=&#8221;0%&#8221; border_color_bottom=&#8221;#cccccc&#8221; border_style_bottom=&#8221;dashed&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p> <strong><span style=\"color: #000000;\"> Samuel G. : <\/span><\/strong><strong><span style=\"color: #000000;\"><\/span><\/strong><em><span style=\"color: #000000;\">President<\/span><\/em> <\/p>\n<p><em><span style=\"color: #000000;\">Tel: 01 88 61 78 90<br \/><\/span><\/em><\/p>\n<p><em><span style=\"color: #000000;\">Mail: commercial@butler-academy.com<br \/><\/span><\/em><\/p>\n<p>Samuel answers all questions relating to company organization, accounting and suppliers.<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; background_enable_color=&#8221;off&#8221; custom_padding=&#8221;|||&#8221; border_color_bottom=&#8221;#ccc&#8221; border_style_bottom=&#8221;dashed&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_testimonial portrait_url=&#8221;https:\/\/s3.eu-west-3.amazonaws.com\/butler-academy.com\/wp-content\/uploads\/2021\/03\/26155311\/PHOTO-PROFIL-AURELIE-R.jpg&#8221; quote_icon=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; background_color=&#8221;#f9f9f9&#8243; child_filter_saturate=&#8221;0%&#8221; border_color_bottom=&#8221;#cccccc&#8221; border_style_bottom=&#8221;dashed&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong><span style=\"color: #000000;\">Aur\u00e9lie R. : <\/span><\/strong><span style=\"color: #000000;\"><em>Training Manager<br \/><\/em><\/span><\/p>\n<p><em><span style=\"color: #000000;\">Tel : 01 88 61 78 95<br \/><\/span><\/em><\/p>\n<p><em><span style=\"color: #000000;\">Mail: contact@butler-academy.com<\/span><\/em><\/p>\n<p>Aur\u00e9lie and the training referent for trainees, manages, companies and trainers.<\/p>\n<p>She listens to everyone&#8217;s feedback and problems, and makes every effort to propose appropriate content.<\/p>\n<p>[\/et_pb_testimonial][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row 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type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f8130-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<div id=\"et_pb_contact_form_0\" class=\"et_pb_module et_pb_contact_form_0 et_pb_contact_form_container clearfix\">\n\t<div class=\"et_pb_contact\">\n\t\t<div class=\"et_pb_contact_form clearfix\">\n\t\t\t<p class=\"et_pb_contact_field et_pb_contact_field_0 et_pb_contact_field_half\"><br \/>\n<label for=\"et_pb_contact_name_1\" class=\"et_pb_contact_form_label\">Name<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Nom\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required input\" 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class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email input\" id=\"et_pb_contact_email_1\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-mail address\" value=\"\" type=\"email\" name=\"Email\" \/><\/span>\n\t\t\t<\/p>\n\t\t\t<p class=\"et_pb_contact_field et_pb_contact_field_3 et_pb_contact_field_half\"><br \/>\n<label for=\"et_pb_contact_phone_1\" class=\"et_pb_contact_form_label\">Phone<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Telephone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required input\" id=\"et_pb_contact_phone_1\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"text\" name=\"Telephone\" \/><\/span>\n\t\t\t<\/p>\n\t\t\t<p class=\"et_pb_contact_field et_pb_contact_field_4 et_pb_contact_field_half et_pb_contact_field_last\"><br \/>\n<label for=\"et_pb_contact_formation_1\" class=\"et_pb_contact_form_label\">Preferred training<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Formation\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required input\" id=\"et_pb_contact_formation_1\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Preferred training\" value=\"\" type=\"text\" name=\"Formation\" \/><\/span>\n\t\t\t<\/p>\n\t\t\t<p class=\"et_pb_contact_field et_pb_contact_field_5 et_pb_contact_field_last\"><br \/>\n<label for=\"et_pb_contact_message_1\" class=\"et_pb_contact_form_label\">Message<\/label><span class=\"wpcf7-form-control-wrap\" data-name=\"Message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required et_pb_contact_message input\" id=\"et_pb_contact_message_1\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Message\" name=\"Message\"><\/textarea><\/span>\n\t\t\t<\/p>\n\t\t\t<div class=\"et_contact_bottom_container\">\n\t\t\t\t<div class=\"et_pb_contact_right\">\n\t\t\t\t\t<p class=\"clearfix\">\n\t\t\t\t\t<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner et_pb_contact_submit et_pb_button\" type=\"submit\" value=\"ENVOYER\" \/>\n\t\t\t\t<\/p>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n[\/et_pb_code][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_blurb title=&#8221;BUTLER ACADEMY &#8211; HOTEL TRAINING&#8221; _builder_version=&#8221;4.25.0&#8243; header_level=&#8221;h3&#8243; header_font=&#8221;||||||||&#8221; global_colors_info=&#8221;{}&#8221; global_module=&#8221;8902&#8243; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p><strong>Our headquarters<\/strong><br \/>28 rue de Chamb\u00e9ry 75015 Paris<\/p>\n<p><strong>Contact education department<\/strong><br \/>Email: <a href=\"mailto:contact@butler-academy.com\">contact@butler-academy.com<\/a><br \/>Phone: 01 80 91 61 82<br \/>Fax: 01 80 91 60 75<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>THE SERVICE TOP OF THE RANGE Understand the specific needs of high-end customers, so as to provide them with the best possible service, total satisfaction and loyalty. 800\u20ac INCL. VAT2 Days &#8211; 14 hours Paris At your facility anywhere in France Our training courses are designed for a maximum of 12 participants.[fat_event id=&#8221;414&#8243;] Typologies of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":7204,"parent":7769,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-7949","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Butler Academy - High-end service training: The specifics | Butler Academy<\/title>\n<meta name=\"description\" content=\"High-end service training: Train your teams in the specifics of high-end clientele, alongside experts, to serve them well and build loyalty.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/butler-academy.com\/en\/our-training-courses\/service-excellence\/top-of-the-range-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Butler Academy - 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